Hospitality Supervisor Apprenticeship Standard (Level 3)

This course is suitable for anyone within hospitality and has knowledge and is wanting to progress.

An employer will determine their own entry requirements for an employee to commence this apprenticeship, but these general entry requirements apply; you have to be aged 16 years or over and must be working in the hospitality and catering sector for at least 30 hours a week. You also need to be a resident in England and not taking part in full-time education. To start on this apprenticeship, it is expected that you will have worked in an operational role within the hospitality industry.

Your qualification will be delivered by Grantham College who will support your learning and development throughout your Apprenticeship. This will involve a Work based assessor coming to visit you in the workplace on a regular basis to deliver the training and guide you through your Apprenticeship.

Written and Practical With an EPA at the end of the practical delivery.

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

Level 4 Hospitality Manager